On Wednesday, October 14, 2015, The Chris Wolf Show hosted Bill Packard of Union, Maine. The show was broadcast on WRFR Community Radio, Channel 7 Maine Coast TV, and streamed live on www.mainecoast.tv/streaming, 7:00-8:00 a.m.

Bill is an author, speaker, and business consultant. He writes a very interesting column for penbaypilot.com.

Bill has a special knack of taking the obvious and making it clear, something we many times have difficulty doing. This, of course, has value not only in business, but also in life in general.

This show focused on customer service…something many, many businesses get wrong. And the customers get even.

Bill gives a lot of examples of bad customer service, how to position your businesses towards and implementing good customer service, and the benefits of good customer service to the business and the customer.

The Chris Wolf Show is a joint project of PenBay Pilot, WRFR FM Community Radio and Maine Coast TV Community Television. Check our website www.mainecoast.tv for up to date information on our programming.